Privacy Policy
Last updated: September 2026
Asia & Africa General Trading FZE L.L.C. ("we", "us", or "our"), a company registered in Dubai, United Arab Emirates, operates the website at www.asia-metal.com/ (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or contact us for commercial inquiries.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, company name, business email address, phone number, and country when you submit an inquiry via WhatsApp, email, or our sales channels.
- Inquiry Details: Product interest, destination port, cargo volume, and other commercially relevant details you voluntarily provide.
- Usage Data: IP address, browser type, pages visited, time spent, and referral source collected automatically via standard server logs and analytics tools.
2. How We Use Your Information
- To respond to your commercial inquiries and provide quotations.
- To communicate about products, pricing updates, and market information you have requested.
- To improve our website and user experience.
- To comply with applicable legal obligations.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Sharing of Information
We may share your information with:
- Our commercial partners and logistics teams solely to process and fulfill your order or inquiry.
- Third-party inspection agencies (e.g., SGS, Intertek) where necessary to execute a transaction you have engaged us for.
- Legal and regulatory authorities where required by applicable law, regulation, or court order.
4. Data Retention
We retain your contact and inquiry information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Commercial correspondence and transaction records are typically retained for a minimum of five (5) years in accordance with UAE commercial regulations.
5. Cookies and Analytics
Our website may use standard browser cookies and third-party analytics services (such as Google Analytics) to understand site traffic and usage patterns. These cookies do not identify you personally. You can disable cookies in your browser settings at any time.
6. Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. External Links
Our Site may contain links to third-party websites (including LinkedIn and WhatsApp). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or object to the processing of your personal data. To exercise any such rights, please contact us at the email address below.
9. Contact Us
For any privacy-related questions, requests, or concerns, please contact us at:
Asia & Africa General Trading
Al Shizawi Building, Al Ras,
Dubai, United Arab Emirates
Email: growth@agro-factory.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the Site after updates constitutes acceptance of the revised policy.